Maintaining Your Privacy 

Data Processing Addendum (DPA)

About Your Data

Your privacy is very important to us.  In order to better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage of our website and at every point where personally identifiable information may be requested.

Protecting Your Personally Identifiable Information (PII)

Personally identifiable information (PII) is any data that can be used to identify a specific individual. Social Security numbers, mailing or email address, and phone numbers have most commonly been considered PII, but technology has expanded the scope of PII considerably.  It can include an IP address, login IDs, social media posts, or digital images. Geolocation, biometric, and behavioral data can also be classified as PII.

How we use your information

  • Marketing and Promotions - For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions
  • Analytics - To gather metrics to better understand how users access and use the website; to evaluate and improve our website
  • To Comply with Law - We comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • To Prevent Misuse - Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

Your Right to be Forgotten

If you would like to remove all personal information from our website please contact our Data Protection Officer (see contact info below).  We will remove all PII data from our records within 48 hours of receipt of the request.

SMS Privacy Practices

Note: This Policy is for SMS Marketing Only 

At The Belfry Theatre, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

Collection of Phone Numbers

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. 

Use of Phone Numbers for Texting (SMS) 

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use Go To Voice to send all SMS communications to users who have opted in. 

Opting out of Marketing Messages

If at any time you wish to stop receiving marketing SMS from us, you can opt out by

-Texting STOP to opt-out 

-Texting UNSUBSCRIBE to opt-out

-Texting CANCEL to opt-out

-Texting QUIT to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

Privacy of Phone Numbers

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.  All the sections exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.” 

Access to Promotions and Discounts

You do not need to sign up for SMS Messages to receive information about current promotions.  Codes and promotions are available for a limited time and may be changed or removed at any time. 

Changes to the Policy

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. 

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us.

 

Cookies & Tracking 

Cookies - These are small files with a unique identifier that are transferred to your browser through our websites. They allow us to remember users who are logged in, to understand how users navigate through and use the website. 

Analytics Tools  -  We may use internal and third party analytics tools, including Google Analytics.  The third party analytics companies we work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Exporting or Transferring of your Data

We will not share or export or transfer client PII to any third parties.

How We Protect Your Information

The security of your information is important to us. We have implemented safeguards to protect the information we collect.  However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using our website on a shared or unsecured device.

How you can access or correct your Information

You can access all your personally identifiable information that we collect online and maintain. You can correct factual errors in your personally identifiable information by sending us a request that shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Links to Other Websites

Our website may contain links to third party sites or online services. We are not responsible for the practices of such third parties, whose information practices are subject to their own policies and procedures, not to this DPA. 

Changes to the Privacy Statement

We review our Privacy Statement annually and we encourage you to periodically review this statement to keep informed on how the agency is protecting your personal information.

 

Data Protection Contacts 

Data Processor

Data processors may be the internal groups that maintain and process personal data records or any outsourcing firm that performs all or part of those activities.

The GDPR holds processors liable for breaches or non-compliance. It’s possible, then, that both your company and processing partner such as a cloud provider will be liable for penalties even if the fault is entirely on the processing partner.

Sweet Brier Media

As the primary website management service for this website Sweet Brier Media will have access to view and manage client PII data.

http://www.sweetbriermedia.com

Google Analytics

https://analytics.google.com

Google operates as a data processor for Google Analytics. This is reflected in our Ads Data Processing Terms, which are available to all Google Analytics customers with direct contracts with Google.

Data Protection Officer (DPO)

The data controller defines how personal data is processed and the purposes for which it is processed. The controller is also responsible for making sure that outside contractors comply.

Belfry Theatre Data Protection Officer Information

Teresa Peil
teresa-peil@belfrytheatre.org